Free PDF ITIL-4-Specialist-High-velocity-IT - ITIL 4 Specialist: High-velocity IT Exam Perfect Test Duration

Free PDF ITIL-4-Specialist-High-velocity-IT - ITIL 4 Specialist: High-velocity IT Exam Perfect Test Duration

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

Topic	Details
Topic 1	High-velocity Nature of the Digital Enterprise: This part of the exam assesses the competencies of IT service managers. who operate within high-speed environments. It emphasizes how organizations can thrive in the fast-evolving digital landscape, focusing on key methodologies such as agile, lean, and DevOps practices.
Topic 2	Digital Product Lifecycle: This segment tests the ability of PeopleCert-certified IT professionals to oversee the entire lifecycle of digital products.
Topic 3	ITIL Guiding Principles in High-velocity IT: This section evaluates how IT service managers apply the ITIL guiding principles in high-velocity IT contexts. It examines the role of these principles in supporting digital transformations and agile work processes.
Topic 4	Resilient and Secure IT Systems: This area focuses on ensuring security and resilience within high-velocity IT settings. Candidates are tested on their expertise in creating IT systems that are secure and robust while still supporting the fast-paced delivery of IT services.
Topic 5	Techniques for High-velocity IT: In this section, the exam evaluates the proficiency of IT Service managers in utilizing tools and techniques that promote high-velocity IT. Key areas include continuous integration (CI), continuous delivery (CD), and automating IT infrastructure.

Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q63-Q68):

NEW QUESTION # 63
A service provider is launching a new service to a very large number of users. The majority of users are familiar with social media and online support.
Which is the BEST solution for providing user support in this case?

• A. Increase the number of service desk agents to handle user queries
• B. Set up a dedicated email support channel for users
• C. Train users extensively before launching the service
• D. Provide a range of self-service options as the preferred method with the service desk phone support as back-up

Answer: D

NEW QUESTION # 64
An organization is using an out-of-the-box service from a large service provider. How does the service provider know about the organization's needs?

Answer:

Explanation:
The service provider's marketing and business analysis teams consider generic market

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